Frequently Asked Questions

Do you accept my insurance plan?

Yes, we accept most major insurance plans including Medicare, Medicaid, and private insurance. Please contact our office to verify your specific coverage.

What are your clinic hours?

Our clinics are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. We also offer 24/7 emergency services.

How do I schedule an appointment?

You can schedule an appointment by calling our office, using our online booking system, or through our mobile app. We also accept walk-in appointments for urgent care needs.

Do you offer telemedicine services?

Yes, we offer comprehensive telemedicine services for virtual consultations, follow-up appointments, and remote monitoring of chronic conditions.

What should I bring to my first appointment?

Please bring your insurance card, photo ID, list of current medications, and any relevant medical records. Arriving 15 minutes early is recommended.

How long are typical appointments?

Initial consultations typically last 45-60 minutes. Follow-up appointments usually range from 15-30 minutes depending on your specific healthcare needs.

Do you have parking facilities?

Yes, all our clinic locations have convenient parking facilities, including handicap-accessible parking spaces and covered parking options.

Can I see the same doctor for all my appointments?

Absolutely. We encourage establishing a long-term relationship with your primary care physician for consistent, personalized care and better health outcomes.

What languages do your staff speak?

Our multilingual staff speaks English, Spanish, Mandarin, Hindi, and Arabic to better serve our diverse patient population across the USA.

How do I access my medical records?

You can access your medical records through our secure patient portal, request copies in person, or have them sent to other healthcare providers as needed.